I will never book via Opodo again. Their Customer Service is non-existent. We had booked flights in October from MAN to COL. We discovered randomly via the British Airways website that 2 of our original flights had been cancelled on 14th January. We had received no information from Opodo. We tried to call Opodo to clarify. We had to go through the Robot, to an emailing human before being told that our issue required a phone-calling human(!) who did indeed confirm that our flights were cancelled and we were now without flights! We asked what the alternatives were and why we had not been notified. They suggested that we should have heard from the airlines direct .... rubbish. Opodo took our money, so they have responsibility to keep us informed of changes. We requested to be booked onto alternative flights and they told us their system was down and they would call us back within 24hrs. We didn't trust Opodo to do this, so we spoke to the Airlines direct and they confirmed the changes had to be made via Opodo and that Opodo should have contacted us directly to advise of cancellations. We are now re-booked, however had we not discovered the cancellation, I believe we would have turned up at the airport to find no flights. I strongly advise you to use an alternative agent. PS This my first ever review!