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Christopher
Worst customer service ever. Booked flights to Sri Lanka and then onto India with the airline JetAirways. JetAirways have changed all flight times (which no longer fit in with my schedule) and cancelled my two flights home with no alternatives offered - leaving me stranded. I have tried contacting JetAirways on 5 occasions by phone, 3 emails and 2 Facebook messages - have had no replies. Opodo refuse to offer me an alternative flight or refund, despite paying for particular flights and now most have been cancelled! Customer services are not helpful at all, promise call backs and refunds which never turn up. Will be claiming money back from Small Claims plus all expenses incurred with having to find a new flight with such short notice. Avoid at all costs.
5 years ago
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Opodo has a 1.0 average rating from 1,744 reviews

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