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Anonymous
Worst customer service experience i have ever dealt with. Do not ever use them. I was trying to get them to explain why the cost on the receipt was different to the bank statement, he couldn't answer me and kept saying that i would receive an invoice through to the value on the receipt. I said this will still conflict with the different cost on the bank statement, he then put me on hold and said that he would put me through to his supervisor, i was on hold over 20 minutes and decided to hang up and try again. Got through to someone else, who was telling me the same thing and couldn't answer any of my questions, he just kept saying i would receive an invoice in 24hrs, i then asked if i could speak to their accounts department and he just kept repeating you will receive an invoice in 24hrs. Awful, appalling and very rude.
5 years ago
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Opodo has a 1.0 average rating from 1,744 reviews

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