Not transparent payment process with Opodo: I made a booking with opodo. I have not "opodo prime membership", so I did not introduce any information regarding my membership like log in with a password or introducing a membership number. Even though I did not set any information regarding membership, so, (what they call normal fare applies), the final price did not show the final ticket price without the prime membership discount, taking into account the fact that I am NOT a prime member. The "Gesamtpreis" in German or "Amount to pay" did not clarify to me with a warning that even though I did not introduce Prime membership information the shown amount was still the prime fare (NONSENSE). My credit was charged around 50 euros more of what I clicked. This is definitely not a transparent company practice. As in ANY payment platform, the final amount has to be what you finally pay. They should update their payment platform properly to show the correct amounts since it is extremely confusing for customers. It can not be as it happened to me, that you click to pay one amount and it charges your credit card another. It is a really questionable practice not to be transparent in the payment process with the customers. I contacted their customer support (first through a chat in which you get reply from a chat robot on Facebook and later on with a person through their Call Cente, the phone number was given to me by the chat robot!, incredible that on their website they don't include as contact information an email address, the contact phone numbers for each country are not listed either). The person I talked to, gave me (finally) a contact email address. I wrote an email with a formal complaint (including print screen prove of what I agreed to pay) and received no reply. Summing up, definitely not a nice experience with Opodo! Sorry for the long review, just wanted to tell my experience so that other people are more careful when you book with them!