A nightmare! I booked 2 tickets last week with them without even realising that it was Opodo.
I searched through Skyscanner for a deal to Corsica. I ended up on Travelgenio, which I searched after not receiving any confirmation. It turns out it is a dodgy company so I got worried when I still didn't get no confirmation whatsoever via email.
Then I received a TEXT MESSAGE???? the next morning with suspicious looking links on it, saying that it was Opodo.
I contacted my bank and they confirmed that I had two pending transactions from Opodo uk, and Opodo Barcelona.
They caused me so much anxiety that I decided to cancel the whole thing, I cannot trust a company like this.
I called them and had a rather heated discussion with customer service.
I opted for a flexible cancellation option when booking the ticket just to be on the safe side.
It turned out that out of £547 I only get about £350 back. It is supposed to be 80%. Turns out they do not refund seat reservations or any other charges.. it's in Terms and conditions but nobody reads that when booking and they know this. I exchanged a few emails with a customer service representative but just after I posted a review online. They contacted me the same day. Turned out that I could get the seat charges refunded too, because AIR CORSICA FAILED TO ALLOCATE MY SEATS ?????
At this point I was very happy that I cancelled the trip. What if I expect this journey to happen but I find that I do not even have any seats reserved on this flight?
I read other reviews where customers say that They ended up without seats and they only found out at the airport.
DO NOT USE THIS COMPANY!! They are a joke.
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.