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Sean Thompson
Booked a Hotel and Flight with Opodo but i booked the wrong week by mistake. I instantly called them within 10mins to asked to change the date. They said they wanted another £255 to change the flight which is twice as much as other websites so i canceled the flight but i only got a partial refund. He told me he could not cancel the Hotel and that he would send a email. After 3 days with over 10 calls to them they have turned round and advised the Hotel in non refundable even though it said free cancelations in 24hrs (see picture) They are refusing to accept this or refund. Lost £900 for a simple silly error that if id of gone elsewhere could of been fixed. Dont use them!
5 years ago
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Opodo has a 1.0 average rating from 1,744 reviews

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