Do not use Opodo! I booked flights & paid extra for ‘cancel for any reason’ insurance. Unfortunately I had to cancel the flight due to a change to cruise itinerary. That was the start of 3.5 weeks of chasing up to get the refund (they only refund 80% of the cost) my original email said they would refund within 7-10 days- it took 23 days & I have a huge phone bill as waited up to an hour each time to get through to someone. Will never use this company again.
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