I paid 55 pounds for a booking. A small amount of it was to ensure I get a refund which i then requested. I eventually was told I can get 25 pounds but this was during a phone call that cost me 6 pounds. So, so far I'm getting 19 pounds back but I haven't received it so I have to contact them again. I can only get talking to a bot and it only tells me how much I've been refunded and when the refund was issued so I'll probably have to ring again so it'll be 13 pounds I will have gotten back. The man on the phone obviously was dragging out the phonecall. Honestly, do not book with this company.