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Nigel Pindar
Booked two flights to Istanbul on Turkish Airlines via Opodo. I got to the end of the booking and discovered both seats had been booked in my name and no way to change the name. I called Opodo after emailing them and getting no response. The first call lasted almost an hour and when I spoke to someone he said he couldn't get through to the Airline to speak to them about changing the name so told me to call back. Second time I called they said they'd spoken to the airline but had to send an email and told me I needed to call back in 48 hours to find out what happened. Call 3, no response from airline or Opodo of any use. 4th call, the woman I spoke to just left me hanging until the call times out. 4 hours on the phone and nothing helpful! COMPLETELY USELESS!!!!
5 years ago
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Opodo has a 1.0 average rating from 1,744 reviews

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