I booked a holiday for my partner and I to fly from Gatwick Airport to Gazipasa (Turkey) with a change over in Istanbul. 1 month before flying I recived an email stating our flight date had change from 7th June to 5th June however our connecting flight to Gazipasa was still on the 7th June. Due to childcare and work commitments and the fact we had to sit around in an airport for 2 days!! We asked for a refund. They stated due to giving reasonable options for flight change (how the above is reasonable I do not know) I had to wait 90 days for my refund! Well it's now been 110 days and I still have to wait another 7 days for my refund. Customer service is shocking it took hours of being on hold or ages talking to a robot on Facebook before putting me though to a agent only to be told there is nothing they can do. Safe to say I will never be using this company again!