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Anonymous
Opodo scammed me 255 euros via their car hire. Opodo took out money initially, then the car company also took out money from my account as they never received the money from opodo for the car rental. I spent 4.5 hours trying to get through to care hire department in opodo. Customer service gave me 3 phone numbers to different car agencies, who have no affiliation with opodo. Then when I called back after ringing these numbers, opodo customer service hung up on me when I asked why they gave me false numbers to different car agencies. I spoke to a customer service representative that kept telling me not to worry about my money, and they could not tell me who the care hire department of Opodo actually is and who my money went to. Customer Service in Opodo are very rude, kept hanging up, and saying it is not their problem. I would advise people to stay away from Opodo as they are scammers. I hope they get shut down for fraud.
5 years ago
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Opodo has a 1.0 average rating from 1,744 reviews

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