This company is horrific. Do not do any business with them. They are refusing a refund on a cancelled flight, when my travel companions have already received their money. I have been waiting for 4 months. They are ignoring emails, they have hung up on me, not put me through to management when requested, and have this 'script' they use when you ask for management - it goes like this 'Hello, hello, i cannot hear you'. I called back 3 times and got the same thing. I am taking this to Solicitors. They are DISGUSTING. STEER CLEAR OF THESE CROOKS.
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