BEWARE! Liars and thieves
After Thomas Cook went bust a day before my holiday I was in a rush to find alternative travel. I found new flights through Momondo and I was taken to Opodo were I paid for them.
I was then met with a screen saying "confirmation pending".
After an hour of refreshing the page and seeing no change I decided to phone up to check.
The woman I spoke to told me that I was booked on the flight and I would receive confirmation and the necessary details in the next few hours.
I went to sleep.
When I woke up I had an email from Opodo...
"Dear Customer,
We regret to inform you that your booking has not been confirmed"
-This was true. My booking hadn't been confirmed even though they took my money and told me over the phone that I was booked on the flight.
"We apologise for any inconvenience caused. Don't worry, no funds were withdrawn from your bank account, and if a pre-authorisation was requested, it was cancelled."
-This was false. I found this out when I tried to book new flights and was unable to because I had insufficient funds. I had to wait 3 days for my money to be returned.
I have since read similar reviews of people paying for flights through Opodo only for them to later be cancelled on them.
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