I bought 2 tickets from Tokyo to Kuala Lumpur via Opodo. I was told that I should be able to add luggage once I booked the reservation on their website. I have got their screenshot as well. After finishing the booking, I tried to add luggage but there is no way I can do it. I called Opodo customer service straightaway and explained the issue. The agent called Alok said he tried to add it but he is not able to do that either. I should have called him rather booking through online. I asked him the question that why did you then put it on your reservation screen online? There was no proper response. He then advised me to contact the Thai Lion Air directly so they will add it. I have emailed the airlines twice but there is no response. I have then reviewed the feedback from the people and I figured out that they are scam. They just ripp off customer's money. Opodo is also part of this. Another customer also did mention about Opodo's add on offer through the reservation process.As per their website, a luggage can be added but there is no option after you purchased the ticket. These people are not helpful either. They must have received a lot of complaints from customers but they still offer flights which are dodgy. People cant buy luggages and they rip off the customers. I will never recommend anyone to purchase through Opodo website as they do not give you the right information online in the first place, and cheat their customers. Avoid them at any costs!!