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Anonymous
Never book via Opodo .. they cancelled my first flight and asked me to call them , i did so and got told that my query is not urgent as the flight is in 4 months time even though they asked me to call them .. called them again after they promised to call back in 24 hours and didnt , to be told by the representative i am not a priority , then was expected to fly a day earlier but still catch the same flight which would result in a 13 hour wait in the airport .. after refusing this as it was them who cancelled the flight spoke to another representative around 5 days later who gave me a whole new flight plan which worked out better to then receive another email where i was then told the flights were not confirmed and they had only emailed the airline even though they had told me i will receive confirmation within 72 hours .. worst customer service ever , been getting the run around from one customer service agent to the next and nothing being actually sorted .. AVOID OPODO ALTOGETHER AND BOOK VIA OTHER MORE TRUSTWORTHY TRAVEL AGENCIES .. how they have 5 star ratings i have no idea i can only assume they have written those themselves or paid people to write fake reviews
4 years ago
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Opodo has a 1.0 average rating from 1,743 reviews

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