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Izaak
I strongly advice anyone not to use opodo. Their customer service is incompetent, annoying slow and useless. They informed me with an e-mail that I HAVE TO CALL THEM because there are changes to my flight. I spent more than an hour waiting on the line just to be reschedule with a mistake - my rescheduled transfer flight was supposed to take place 5hrs BEFORE my arrival! They didn't send any confirmation of that or anything. I called them after 2 days to make sure everything is correct - another 2 hrs on a phone line - and they informed me - ohh, there is a mistake, they sent me from one customer service to another - non of them speaks English in a way allowing you to understand anything. Moreover, to talk with them is less productive then to talk to the wall. They ask you to wait all the time and your case is not moving forward! WORST customer service EVER in my life. It is for sure last time I use their services.
4 years ago
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Opodo has a 1.0 average rating from 1,743 reviews

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