DO NOT USE OPODO. IT IS A SCAM COMPANY.
After I bought my flight, Opodo kept sending me cryptic emails telling me of a "major modification to my flight", which isn't for three months:
"Dear customer
We have been notified by your airline of a major schedule change.
London (LON) to XXXXX OK (XXX) with Iberia
Please contact us as soon as possible within the next 48 hours on the number below to discuss the best available option for you."
But they won't answer the phone, won't provide an email address, and the chat bot is deliberately programmed to avoid proper questions, and when it sends you to an agent, the agent will never answer.
I can only surmise it is a scam.
I was on the phone for 90 minutes, before some jerk with a bad attitude answered 'hello' (not hello, welcome to Opodo, sorry for the wait, how can I help"?), then put the phone down on me. As for their stupid bot - forget it. It is clear this company don't want to talk to their customers. They will take your money and run. Talk to the airline direct.
It is a disgrace. A bloody joke. Never using this shower of sh**e again.
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