If I could leave a 0 star review i would. Worst experience I’ve ever had with a travel agency. An EXCUSE of a company please never ever book with these guys. Worst customer service I’ve ever experienced in my life.
I was notified of a “major schedule change” to my flight, this new flight didn’t fit our plans so we were told we are entitled to a full refund, after a month of being passed from pillar to post and no one helping, they issued my refund. However it’s now going to take 90 days to arrive in my account?! How is this even okay, I can’t book another flight now and my holiday has been ruined.
Please guys steer clear of this company at all costs, you will only regret it if not!
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