Avoid at all costs! Dealing with Opodo is not worth the stress. Should anything go wrong or should you need to contact them for any reason you will find this is an impossible task. PHONE: No one answers. I was on hold for an hour a few days ago and today I have been on hold for 30 minutes. Still no answer. The automated message mentioned this is due to the Coronavirus, but I have used them once before in the past and I can remember it being much the same. EMAIL: They don't have one. That's right. It's 2020 and this company doesn't have an email address. This tells you all you need to know. That they DON'T want to be contacted. FACEBOOK CHAT: I waited for almost an hour before finally get a response from an actual human. "Hi, Sam . My name is Ritwik. How may I help you today?" Finally, I thought. I messaged right back with the simple question I had regarding my flight: is my flight cancelled or not? He read my message and began responding. "Are you there?" Ritwik asked. Again, I messaged right back. "Yes, I'm here", I messaged. Again he read my message and began typing. "Sorry, Sam, I have not received any answer from you. Do you still need help?" I told him yes. He read my message and then Ritwik rit his final message. "I am really sorry Sam but I still haven't received any answer from you and I need to close this chat to assist other customers. We are committed to offering the best customer service, so please don´t hesitate to contact us again if you continue to need our assistance. Thank you!" This was a couple of days ago. Since then I have been unable to speak with a human despite spending a good amount of time trying - Opodo have since programmed the automated messenger to tell you that "Unfortunately, due to the extremely high volume of requests we are only dealing with flights departing within the next 5 days." Terrible customer service