Dreadful service! Had to cancel flights to SA via Dubai, I had taken out the cancel anytime policy and was told by customer service that the policy doesn’t apply due to the current situation with covid19 virus and that the flights were non refundable! After 2hrs + on the phone with them, I eventually was told that they’d give me a refund but I have to wait 90days. I will never book anything through Opodo again.
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