One star is pushing it. Absolute nightmare, could not get more difficult if it tried. No contact number on the website so I had to google it; for them to hang up on me when I rang. All of my flights were cancelled, I got emails from the airlines, however none of this was updated on the Opodo app or wesbite - according to them, everything was fine. The airlines were happy to refund me, however this had to be done through thebooking agent. When I tried to use the chatbot, it said my request could not be done online so told me to talk to an agent - for it to then tell me the UK contact center is unavailable with no further information. Worst site I have ever used and will never use again. I will be lucky if I get the refunds the airlines say I am entitled to because it is near impossible to get any real help. Save yourself the stress and never use opodo.