It's been 6 weeks since I put in a request for a refund... My flight was stopped due to travel restrictions and Ethihad said you must refund me. However, you send me around in circles. I have followed all your instructions but alas, you have yet to refund me. You are ignoring my messages and I have used all the right channels, but to no avail. How about sticking to the law and refunding your customers within 14 days??? Can you do that??? I realise you have been inundated with requests, but come on, it's been 45 days, surely one soul in customer care knows which buttons to press to refund your lovely customers??? My ticket number is 1496121. Please deal with this issue as soon as possible because I am in desperate financial need. And you're illegally hanging on to my money. Come on guys. I put in a ticket on the 15th of March. Nothing happened. I gave you a month to deal with the onslaught of queries. I tried again. I went to your website and filled out a form, as you instructed on this page. A few days on I got an email where you tell me to call your number, which I did. I gave my booking reference number to the automated system. Your automated system said you would be in contact. My booking reference is 5007355961. I would like a full refund as soon as possible. Not a coupon. I won't be able to use a coupon as I won't be able to travel for more than a year to come. Please contact me urgently to arrange for a full refund, or just reverse the transaction on my credit card. Whatever is quickest. I have been very patient and did everything I could, but you are avoiding me like the plague. All this time you have done nothing to prove that you give any kind of customer service. Maybe I need to seek legal advice. I want a full refund as I will not be using your "services" again in future. Pathetic to say the very least.