Terrible service. I spent £1,000 on Qatar Airlines flights to Singapore and they got cancelled due to Covid-19. The emails I received from Opodo pointed me to request a refund on the 'Manage Booking' section, which does not give users that option at all. All telephone numbers are now suspended, no one is answering phone calls. I will never use Opodo again nor recommend them, even if they somehow survive the crisis.
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