Hello,
Let me start by saying that I'm totally disappointed with Opodo because:
1. My flight was officialy cancelled from Thursday and Opodo is wishing me today,on the 'Manage booking' section "Congratulations, enjoy your trip"
2. I've requested a change if dates on my trip from Tuesday and on the app,at this very moment,it's showing me that "the request is still processing",when my flightbwas suspened from Thursday.
3. Wizz Air emailed me twice to notify me about the cancellation. They told me to log in into my account and to choose a way to be refunde. When I logged on Wizz Air,they told me that if I booked my trip with an agency,the agency will act in my behalf. Now...I feel sorry that I didn't book this flight with Wizz Air directly because,by now,I would've had my refund.
I TRUSTED OPODO TO ACT IN MY BEHALF BUT THEY DIDN'T EVEN CONTACT ME TO TELL ME MY FLIGHT WAS CANCELLED. EVEN MORE,THEY'RE WISHING ME TO ENJOY MY TRIP. ICAN'T ENJOY MY TRIP,BECAUSE IT WAS CANCELLED. YOU ARE A JOKE
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