Stay away from Opodo. Please! Thank me later. The company as well as all the employees working there work really hard to scam people. I booked a flight which was cancelled due to Covid. The airline refunded Opodo but after many many months, I didn't see that money back. After months of haggling with them, I got a small fraction of that money back, the rest they stated were for their "platform services". This is ridiculous. No service, means full money back. As a previous Opodo Prime member, I didn't get appropriate phone, email or any other form of customer service either. That is one of a serious scam company and I am not sure how they are allowed to operate on the German market. Germany needs to do something about this and ban them from operating here.