I ordered four tires from Oponeo, one of which already had a visible defect before mounting. I took photos of the damage just in case, as I initially believed it wouldn’t affect the tire’s performance. When I finally had the tires mounted a few months later, it turned out that this exact defect caused the tire to lose air. Despite providing clear photographic evidence, my claim was rejected after months of back-and-forth. Oponeo now falsely claims that the damage occurred when the tire was removed — completely ignoring the fact that the defect had been documented before installation. I am extremely disappointed by the poor communication and unfair treatment, and I cannot recommend Oponeo to anyone.