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Anonymous
Origin energy is a thug!!! I moved to Brisbane in July 2022, my apartment has integrated supply for hot water and gas with Origin. I don't have a choice to move to other supplier. Feb 2024, I received a bill for $400, shock of my life. The adjustments range from Jan 2023 till Oct 2023.As an immigrant I have been dealing with cost of living, child care etc..all of a sudden this is a bomb on my wallet. my regular bill never crossed $100. I was furious and rang up Origin. They said these are adjustments, supplier recently sent us correct readings. They stuck to the same story. I asked are you going to send me another adjustment in few months? she says she's not sure. so the current bill is not final, they will not take correct readings. she says IT glitch, I said I work in IT what is the IT glitch? you cannot get away with regular reason as IT glitch. she says I'm not trained to check that so you find our since you work in IT. she started telling me she can't hear me and the call was dropped. I receive a message telling me that my meter was broken!! how long was the meter broken? why no one checked if it is broken? so how do I know this is an honest and correct bill?? on top of all other issues I'm fighting with one more was added by Origin. I have raised a complaint with Fair trade office, they have accepted my complaint. waiting how it goes!!
8 months ago
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Origin Energy has a 1.2 average rating from 79 reviews

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