I cannot believe the level of incompetence and utter disregard for customer service that Origin Energy has shown. It has been 6 weeks since we were told that a technician would come to resolve an issue with our power supply. Originally, we were told someone would arrive in 3 weeks – that was a lie. Every single time we call or email, we're promised that a technician will be in touch the next day. Guess what? They never show up. Not once. Not ever. We’ve tried everything to get a response, and each time we are met with nothing but empty promises. This is a total joke. I cannot express how frustrated I am. It’s utterly disgraceful that a company with so much power in the energy industry can operate with such negligence and disrespect for its customers. My next step is to contact the Energy and Water Ombudsman. If that doesn’t get their attention, I’ll be more than happy to pursue every available avenue to make sure that no one else has to endure the misery I’ve experienced trying to get help from this so-called company. If you're considering Origin Energy, run the other way. They’re untrustworthy, unprofessional, and completely unreliable.