I have been a loyal 10 year plus Origin Energy customer. I moved house in January from Sydney to the Gold Coast. Spoke to Origin and organised the move, cut off dates, gave them my new address etc. Turns out that despite confirming the new address details, Origin have sent the old bills plus the new bills to the old address, even though they have my new address and have turned on the power and gas on. As a result, I now have a default listed on my credit rating. I have spoken to various Credit Repair firms who tell me that Origin are the WORST company to deal with, completely unethical and unreasonable. I have emailed all levels at Origin, every time I contact them, they refused to acknowledge that I gave them my new contact details and they have set up a new account in Qld. I will have to take legal action and report them to the Ombudsman to get my credit rating restored. So much for customer loyalty. Would never deal with them again.