Since you keep asking me to, I will send a review. The best thing I can say is that the refund was issued quickly. Three years ago I purchased my wife a heated 'Classic' vest. It was very nice quality and the extra small size fit her very nicely. Fast forward to earlier in 2025, the button/switch to turn the vest on and off quit working. It was, understandably, out of warranty and, according to Ororo it was not fixable. My wife really liked the vest so we contacted Ororo about a new one. The closest to what she had was still called 'classic' they said, so we ordered another one. Again in XS. The vest arrived and was very disappointing. The XS size was now huge on her, the neck and arm holes hung on her. The vest did not feel like the same quality as before either. The vest felt thinner and cheaply made. It seemed to be something that you might buy on Teemu, but the price was way more than anyone would pay for something on Teemu. That may be an unfair statement as I have never purcahsed anything from Teemu. I had been a big supporter of the Ororo brand, but no more. I would caution people to make sure that anything they purchase from Ororo be returnable for a full refund.