I wanted the shoe to be great. I ordered them back in March. I wore the the first day I received them and got a blister but only on my left ankle. I waited for the ankle to heal up and tried them again today and the blister started again. I will not be wearing them again. I called customer service hoping to get a partial refund as I am unable to comfortably wear the shoe. I don’t feel I should have to wear a blister pad to wear the shore. The women’s 12 medium do seem wide even after adding the 2 inserts that are provided. I am very disappointed with the purchase.