Well unfortunately they are stealing the benefits I was told I would receive my card in December, never received it so I gave them a call and was told another card would be issued out, I made an CVS OTC account and it said the card is on its way, I've wrote the last 4 digits just to have. Now in January it still never came so I gave them a call again and the irrogant woman said you should have been gotten your card I'll cancel that one and issue another one so I looked back on my account and a. New 4 digit number was given to me, so she said it takes 3- 4 weeks so another month that will be in February. Like there using the funds on the cards and issuing another card and spend the founds/ money on that card to because they don't rollover so like it's very sad that people are not trustworthy and are scamming from every angle. I'll be contacting an attorney and BBB...