I’ve bought a number of items lately gor my new caravan.
This purchase I was not happy with at all. I purchased what I believed to New, White Jayco Mud flaps. Mt he were sent quickly and arrived quickly.
On opening the packet when they arrived. I noticed straight away. Neither were white and they didn’t even match each other colour wise. They were cream colour, one darker than the other. Clearly aged or used stock.
I contacted Jacob who arranged a free return.
After they were back with you. I was informed you didn’t have any in stock and were awaiting an order from Jayco.
Two weeks later I messaged the store asking for a refund. Which has now been completed.
I have purchased the same product from another online store. They have arrived today. The are in brand new condition and white and also with its manufactured packaging, as requested.
Whoever picked my order at Outback Equipment should have noticed the difference and not sent them out. Informed there was an issue.
This transaction was disappointing but been happy with the others transactions and products I’ve bought.
Thank you.
Pleased to discuss this further.
RobT.
3 years ago
Outback Equipment has a
4.2
average rating
from
6,090
reviews
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