Excited to get a dispatched email quickly regarding my AFK, tried many times to track my items during the week without success. Rang the office for an update, advised that it with the courtier. The courier stated that that don’t have it, maybe it’s has been picked up but not yet registered on the system. Call the office a 2nd time around day 10 for update, they advised me that my enquire will be follow up and call/email me with an update. Nothing for 3 days. Call the office on day 14 for an update, they told me that it’s still sitting at the shop waiting for the courier to pick up. Shouldn’t take nearly 3 weeks for delivery, luckily I have 5 days to get it fitted to my van before our 2 weeks trip. 5* for products 2* for service.