The products were good but after-sales service was ordinary. Had to return something and all I got was an email quoting the return policy and a surprise VIP account. No advice from the company that return was accepted and had to log into this mysterious VIP account to find that is where a store credit appeared. Ordered some products to consume the store credit and they advised they were ready for delivery the same day, via Auspost. 7 days later they had not moved, so chased them and surprise, the invoice was raised and the goods started to move. Finally arrived 14 days from order.