Overall I would say my dealing with Outback Equipment has both Pro's and Con's. The Pro's are that I believe my Canvas Seat Covers are of good quality and as per that described on the web site. Another Pro is that when I notified Outback Equipment that only part of my order was received they immediately apologised and advised that they would rectify it. The Con's are that delivery for my initial delivery took much longer than what was initially quoted, they will not deliver to a PO box and use Couriers Please to deliver to a residence only. Couriers Please refuse to deliver to my residence as I'm in a rural area so I had to ask for delivery to a friend's house. Another gripe is that they never respond to emails. Overall I sent 5 emails and had to chase each of them up with a phone call a couple of days later to get action. Trying to set the missing items of my order proved an absolute pain and at times I wondered if I would ever see the pieces. All the order has now been received but I will think twice before using Outback Equipment again.