I'm really disappointed that I have not yet received the refund for the hoses, at $135. I have rung twice and sent emails. Seems I have to call again, despite having been told the last time I called that it was sorted. Also the way the order was sent was very strange. Two separate parcels under the same consignment number. The parcels arrived about ten separate to each other. This caused a problem when the second parcel was delivered to the wrong address by Australia Post. When I called them they said no, that parcel was delivered on the date the first parcel had been delivered. That was difficult for them to resolve. Very odd.