Well this was a Sh!#show, I ordered a propguard and they sent the smaller size. First they did not believe me and so I had to send a photo of the incorrect item. Then I had to return it before I could get the correct one sent out. I informed them this was needed urgently and was told the correct propguard was in stock and ready to send. But when I sent back the wrong one they then said it would now be a few week wait for the propguard I ordered, the lady that called would not stop talking over me and when I told her to please stop interrupting me she ended the call. I was not given options for refund and have to wait for the stock to arrive. This was their mistake but all the while I felt with this I was made out to be the one in the wrong. As a commercial vessel operator this sort of unreliable service is unacceptable.