Overall I am fairly pleased with my recent online shopping experience with Outback Equipment. I have noticed a practice which appears to be becoming more common lately with some online sellers whereby they sell items which they don’t have in stock without making it clear that the items will be on back order until stock arrives. Very disappointing to find out after paying when the item could be bought elsewhere without delay. Several days after I placed my order I received a phone call from staff at OE to advise that due to an error and promised stock delivery which had not eventuated my order could not be supplied until stock arrived from overseas. I was not happy to have to wait as I had plans to use it ASAP. I did, however very much appreciate the phone call, accompanying apology and explanation rather than just to leave me to wonder as has happened with other sellers previously. The delay was longer than expected but I did eventually receive my order in good condition after a further hiccup with the courier where OE staff were not helpful in locating my parcel. Thank you Outback Equipment. I may give you another try when I need something else that you supply.