Terrible experience, I ordered a pair of water tanks on 8th December, leaving plenty of time for delivery and install into caravan before Christmas, allowing plenty of time for Christmas crazy period regarding postage/shipping, etc. I thought they were in transit, when I got email on 16th of December to let me know they had just been shipped to me. I emailed Outback Euipment office straight away to ask that they make sure they go on that day (the 16th), as obviously they had sold them to me when they were out of stock, never letting me know, and now they're already late. They said ok, they would make sure, but then didn't get on the truck until the next day (17th Dec). After waiting, waiting, waiting, they arrived on January the 9th, after I had to open a case with courier company. Pretty poor experience overall. Good prices, but don't rely on getting anything within reasonable timeframe.