We purchased 2 x Black & Grey metal 4 seater garden dining set with parasol - product code: 5060832770040. These were purchased and placed in the garden patio area of a retirement scheme in July 2024. They were described as being 'resistant to the British weather', 'all weather material,' 'suitable for outdoors', 'weather resistant' with a years guarantee. When it came time to storing them in September 2024 ( a mere 2 months), all 8 chairs were found to be rusted and faded on every arm and at the feet of each chair leg, both tables were rusted around the corner edges and the plastic rim lip over the tempered glass was warped. It is plain to see that what we purchased was not as described on the website. I have never known powder coated steel to rust in 2 months outside in the summer! Absolutely the worst quality garden furniture. To add insult to injury, outdoorliving's customer service was terrible. Despite the photographic evidence sent to them on every item of both sets, the fact that the product was not as described, the fact that the quality of the product was shockingly poor, they would not allow them to be returned or refunded. In fact, they completely ignored correspondence sent in trying to resolve the issue. You cannot even speak to anyone via the phone. When they did eventually reply after numerous attempts, the best they could offer was to replace some of the parts. They refused to refund or exchange both sets. This was not good enough at all and since the last correspondence to them explaining that replacing some of the parts was not reasonable at all based on the above points and that the product is not fit for purpose, they have continued to ignore all correspondence; leaving this unresolved to date. If I could give Outdoorliving no stars I would happily do so. This is a lesson learned and I hope that by sharing this experience with others, it will help others to avoid buying any products from such a terrible company. Products that are not fit for purpose served with a dose of the worst customer service!