Insolvent Rogue Traders These cowboys are breathtaking. There is no email, and they do not answer their phones. In other words they are completely unwilling to enter into a normal customer/provider relationship. My experience is that I cancelled my order, using their online form and firmed that up with a webnote, and they still proceeded to take my money. Having eventually gotten through to them by phone on the third day of lengthy waits, I was told and I quote verbatim - "You are being ******* ridiculous" I was also informed that there is no manager to speak to. I told them if they did not process the refund at once, I was going to the Police. They eventually agreed to actually process the cancellation/refund and informed me I was blacklisted from ever using them again. This is the day after I already told them via their useless webnotes system that I was completely unhappy with them and required them to erase my username/password from their system, and process my refund. A total shambles from a company with a formerly good reputation. Absolutely breathtaking. I was required to give 1 star in order to complete this review. These guys should not be trading under any circumstances, as their actions border on outright criminality.