Sold me a faulty monitor. Then I had to wait months for the replacement. Then the replacement Went faulty. Then they tried to shove me off onto the manufacturer who tried to send me back in a loop. Would do NOTHING to help me except simply offer my money back. Which doesn't help because not having a monitor effects my livelihood, and I paid top dollar and invested MONTHS/WEEKS of time to get the product I wanted (impossible to get a hold of this model). Their solution was just go without it for weeks to get it repaired or refund it and buy a lesser one. Pure profit orientated with no consideration or special care for individuals as customers. Staff are friendly but completely tied up by management.