Functionally thieves. Ordered a 3080 9 months ago, an hour after release. They attempted to deliver one on January 4th, but it failed to leave the country due to them misfiling customs paperwork. So far, fine - Supply problems and brexit have been a nightmare for everyone. Since then they've failed to keep me updated unless I message, and then they insist I call through their obnoxious on hold music. They've 'had' to cancel my order and create a new one due to how their ancient order system works. They've refunded the first order on to the wrong, defunct card, and are making me do the work of chasing up why it hasn't bounced. Meanwhile, the second order - which I have now paid for twice - has not updated 5 months later. I've been a loyal customer of theirs since 2001, and they genuinely were good at one point. However, brexit and supply problems have unveiled all the flaws which have crept into their business process the moment anything goes wrong. Currently, absolutely no-one should order anything from them under any circumstances whatsoever.