I've been a customer of Overclockers for years, I was still living with my parents when I made my first purchase (so ~20 years ago). For the longest time they were fantastic, and the inclusion of a packet of Harribo with each order is a nice touch...but all good things must come to an end. To be fair, we all know that the RTX 30xx series of cards have low stock everywhere - however Overclockers are giving no indication as to when we can expect our cards. So far I have had two queue update emails (which it is claimed are only sent when they have shipped your type of card) - but there has been no info stating that the card I ordered has been shipped at all. In fact, the updates didn't even mention that the TUF 3080 was even being delivered to them. So either many people cancelled (probable), or they got a delivery and didn't update the forum. Either way, how am I supposed to know when I might get the product that has been paid for? Do I cancel my order and try elsewhere? Has Overclockers bothered to respond to my email (webnote) asking for an official ETA? No, they are running silent. Communication is far from their strong point, support has gone downhill, and they try to force you to use the forum. The forum might be official but the moderators are not (they do not work for OCUK), so good luck getting an accurate answer. Frankly they have grown to big, and as a result have lost what made them special. When I do finally get the product that has been paid for in full, it will be my last purchase - I will not be ordering from them again.