Customer service is non existant. I have been trying to submit a meter reading for over a week as I've been in the property for 3 months. Online doesn't work, over the phone I enter the reading and it tells me it's more than they had expected (I haven't even turned on the gas boiler yet at the mains as water is heated electrically!) so it won't let me submit it. I then go through to speak to someone who puts me on hold each time for 1 hour to and hour and half for them to come back on and say no one is answering at the department I need. Utter joke.
3 years ago
OVO Energy has a
1.1
average rating
from
1,229
reviews
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