After being moved over from SSE I logged on to my new account as requested, I subsequently submitted a meter reading which they instantly questioned as it was lower than they expected. After being contacted regarding this they said that the reading was significantly different from their migration reading,(for context approx £180) where did they get that I asked? no one came to read the meter and I did not submit one.? I've now sent yet another reading including a picture of the meter and they are going to let me know if I can raise a dispute! Gives one a warm feeling, (no pun intended) to know what a mistrusting supplier one has, never experienced this before or currently with any other energy supplier. Note to OVO, If you don't believe your customer send someone out to read it for you !! Yes enquire but in a more customer driven manner. Ironic really all this on a day when they have been heavily criticised on national TV and regulators for crass advertising in the current climate. I replied with yet a further reading to their email hello@ovoenergy.com with a goodbye@dissatisfiedcustomer.com