ovo closed my account and refunded my direct debit payment for no apparent reason. I rang their support centre three times only to be told a load of lies each time. I got a letter from ovo today addressed to the occupier, but with a different account number to mine. They were asking me to send them pictures of my meters so they could tell if they had the right meter readings. It had to be for me as the last tenant was with Scottish Power. The trouble is the email address they give me to send them the pictures does not work and has not worked for a while. How are these people in business. Stay well clear of ovo.