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Faye VanLandingham
I'm fairly sure that SSE transferred my account data accurately when they partnered with OVO Energy Ltd. But after six months of silence from OVO Energy Ltd in response to my many requests for account accuracy I've had enough stress, thank you very much. If a company consistently fails in the most basic operations, they cannot be trusted to continue receiving public monies. I receive statements requesting payment owed for non-existent accounts. Duplicate statements are sent each month...why? Is OVO Energy Ltd creating fictitious accounts to show an inflated customer base for some advantageous financial gains? With energy costs soaring this would be a good time for an Energy Company to gain a greater customer base by providing the best service possible to clientele. Never be so complacent as to think the general public doesn't pay attention to public ratings...pricing, customer service ratings, etc. I've telephoned...emailed and written letters to the head honchos offices. I've deliberately stapled the duplicate statements together (but not the payment cheque) when posting payments. Nada response from OVO Energy Ltd.
2 years ago
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OVO Energy has a 1.1 average rating from 1,229 reviews

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