This is the worst energy company ever… my in-laws who are in their ninety’s are being made ill with worry over this company’s handling of their energy bills. They do not have internet and phoned through numbers to ovo… now been told that they can no longer do this… they have also been told they will not receive government fuel payment unless they are on direct debit… This is blackmail and wrong… My husband has been trying to sort it all out but it is useless. Surely there is someone out there who can help all these people take on this company as at the moment OVO is running rough shod over their customers and getting away with it. The government needs to step in.